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I have been with Al's Oil Service for a long time, and I have never really had a problem until now. The service is absolutely horrible. The woman was rude and unhelpful. To make a long story short, she would not let me speak to a manager…
Despite the unusually deep snow accumulation resulting from all the recent snowstorms, oil was delivered to my house last week. (The snow had become frozen and difficult to shovel.) Rather than complain, Kevin, the person who delivered…
Good: For a while when first signed up the cash price was good.. Bad: Previous failures to honor their service contract. When my burner gave out they would not come out unless I pay them additional for the service although the contract…
By far some of the best service I've received; I called Al's at two-thirty in the morning due to a boiler failure (and knowing New England it get's freezing quickly) and within the half hour they had a serviceman over and the boiler was…
Guest G.
Customer Service is ExcellentWe have been using Al's Oil for years. We stay with Al's because they go out of their way to make us happy, no matter the circumstance, whether it is service or deliveries, or with payments. Al's has always gone over and beyond to help us.…