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very bad service!! First if all i never usually write reviews i just read them but today I took my 9 weeks old shih tzu there for a well visit and the vet was very rude! The vet tech seemed nice though. The lady at the front was not very…
We have been taking our "furry family of four" to Banfield since March 2008. Dr. Dunning and Dr. Matthews were both wonderful vets. However, since they both left, Banfield's service has suffered. \r \r They claim to be "Banfield - The…
I have taken my pets to Banfield for over 2 years. Dr. Dunning and Dr. Matthews are gone now!!! The were both knowledgeable, caring, and informative. Dr. Dunning took my dog for a walk through Petsmart to teach me how to correct a behavior…
That nurse Susan is a total jerk. I have been taking my pets to Banfield for 2 yrs now and I had the unfortunate experience of meeting her this past week. She was rough with my dog and did not sound like she knew what she was talking…
When Dr. Dunning and Dr. Matthews worked at Banfield, we had the BEST experience. Since they both have left and their corporate people have taken over, this place has gone downhill. We used to love bringing our pets to Banfield, but now it…
Great service! Very helpful. I did not have any problems. The nurses I have dealt with have been fine with my animals. I don't think I have had to deal with that nurse, but I will keep a look out whenever I go in. Thanks, Banfield, for…
I had the same experience with that nurse! Her name is Susan. Very unprofessional and degrading to the doctor right in front of me! The rest of the staff is great.
The doctors are great. There is one nurse I was not satisfied with- I believe her name is Susan or Suzanne? She was very rough with my small elderly dog. He has hip problems and arthritis and I did not think she handled him properly. Other…
I have taken my pet here for a few years now, and they have been great. Dr. Matthews and Dr. Dunning are excellent doctors and are very informative. I agree with the previous comment about Dr. Robinson- he is horrible, and his so-called…
I have had a wonderful time with Banfield. Dr. Dunning, Dr. Matthews, and the staff have always done a great job with my pets. The entire staff is very informative and caring. I took my pets to Dr. Robinson ONCE- and it was HORRIBLE. I…
I will never take another pet here again! The first pet I took here was a 2 week old puppy who had accidentally been stepped on. The puppy was in real bad shape and honestly should have been put down (his head was squished to one side). …
The corporation doesn't not care about the animals. I used them during 1999/2000 the first time they were in Hickory and they CLOSED the office with NO warning. Imagine....driving your sick pet to the vet office for help and finding a…
I enjoyed taking my pets to Banfield. The doctors were helpful and seemed to really care for me and my pet. They remembered us by name. My only complaint would be the urgence to join their health plan and they also seemed to be…
candace s
BEST VET EXPERIENCE I'VE EVER HAD!!After reading the other reviews I almost didn't go to this clinic, so let me begin by saying how pleasantly surprised I was! I'm a critic at heart, so was just looking for something negative to write about, but couldn't find a thing. I…