Had a misfortune of hiring CB Lucas to replace a module in Trane system XV-80. The estimate was not free, as advertised, part failed three weeks later. CB Lucas rejected Trane field service representative (FSR) service to validate his new…

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It's never fun when your A/C gives out in the middle of the summer. Thankfully, the guys from C.B. Lucas gave us a good deal on a new system (which we verified with an estimate from another company), and had it installed three days later,…

What a great company! Best price for the value (got 9 estimates, and CB offered best warranty & price combo). The installers were fast, clean, polite, and informative. And the system...nothing beats a TRANE!!

My heater went out early spring and I started calling around for estimates. Lucky for me it was not too cold and I did not have to make a decision on the spot. I was able to call several companies, have them come out and give me…

C B Lucas installed a new Trane Air and Heating System in my home. I received estimates from 6 different companies and they were the lowest in offering all the key things I wanted in my new system. Although my current system was…

We obtained three price quotes to replace our heat pump, air handler, and water heater; the event was not an emergency replacement. C B Lucas was recommended by a neighbor. Of the three, Mr. Mike Lucas, C B Lucas Air Conditioning,…

I contacted CB Lucas due to a blown heat pump. I had a 5 year old Rheem 2 ton unit that grounded out. They responded immediately, made a recommendation for a Trane change out and in 3 business days, my system was put in. Upon reviewing…

If you are deciding on whether or not to use this company- don't! This could be the worst customer service I have ever experienced. The administrative assistant must be a relative or something and is ignorant and really can't answer any…

Was not responsive to my follow-up phone call a week after a service call. We found out our AC was out of service. Would cost 2k to repair or 4.6 K to replace. We told the repairman we would wait until spring since we did not need the…

C. B. Lucas installed three Goodman units at our new home construction approximately a year and a half ago. One unit we have had them out three times for various problems. The first two times fell under the one year warranty, the last…

C.B. Lucas technician performed troubleshooting for an equipment installation performed 6 months earlier.\r The technician located multiple errors in the initial installation and resolved other issues which should not have been there in…

I had to call CB Lucas to fix a problem with the heat in our house. They were the contractors who installed it on our house that was built. I was not happy with the way that I was treated, I guess they did not want to cover anything…