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My muffler dropped on Christmas Eve, right before I was planning to drive my family a good distance for the holidays. Fortunately, Cole was (a) open, and (b) stocked. They took my car in immediately and had it fixed in about an hour. I…
Absolutely a horrible experience. I will never bring another vehicle to Cole's for as long as I live in the Ithaca area. The manager Todd was completely inappropriate. I originally brought a vehicle there two weeks ago to have an…
VERY good service.....\r Saturdary a.m. (busy time) got an estimate on van problems. The van needed front t-rod and front ball joints. Shop did not have time to repair till early next week, however, manager suggested I should not drive…
Awful! I went here by accident (instead of Monro Muffler). They were not helpful on the phone (would not give me any advice). When I got there, they told me it would be 20 minutes. It took over an hour. I then asked how long it would be.…
magsm
My ReviewLost my brakes July 3rd. Another shop was booked so I went to Cole. They took care in at 8am saying they should have it done same day. Thought I was going to get jammed with some upsell, but nope. They checked all brakes aok, found the…