Pep Boys
(17 Review)
- 92656 Aliso Viejo CA United State
- http://
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Reviews
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Helpful 0Horrible. Forgot to tighten lug nuts on front wheel. Installed struts wrong. Never told me about error codes. Lost keys. The service people are nice, but the company could care less about customer service or quality. Do not use service…
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Helpful 0
Went in for a simple oil change. The next morning, I checked under the car and saw an oil stain on my driveway. Got under the car and found the oil pan drain bolt to be less than finger tight. I got my wrench and tightened it. Can't…
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Helpful 0
TERRIBLE. Called early a.m. was given an APPOINTMENT for my smog ck at 3pm told it would take 45 min. arrived 15 min early for paperwork and the clerk "Mike" proceeded to try to help other people in line BEHIND me rather than check me in.…
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Helpful 0
The first time I stopped they told me that it would take 3-4 hours for an oil change (that is right apparently their oil changes are that popular)I came back the day I was off at 11 am I was told the same story this time I did waitAfter a…
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Helpful 0
i would never get my car serviced at pep boys. but i have gone here many times for parts, tools and supplies. the store is clean. the people are semi-helpful. PROS: clean CONS: not as good a selection of tools as sears
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Helpful 0
maybe not the friendliest service i've ever received, but sometimes that's not always what you're looking for. if you want to just go in, go out, and get your car serviced, then pep boys is the place for you. but if you're looking for some…
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Helpful 0
I had some work done here at Pep Boys in Aliso VIejo. I had to take the car back 4 times and it still wasn't right. I had to file a complaint with my Credit Card to get my money back. I took the car somewhere else where it was done right..…
Kirsten B
DisgustedI went to Pep Boys in Aliso Viejo this morning knowing that I needed new spark plugs. Of cousre I was ignored for the standard amount of time before someone even said "I'll be right with you." I was then informed that I had to first pay…