Don't go here. Staff is rude and incompetent. Took them six hours to fix whatever was wrong, my check engine light had come on. They said there was only 2 cars in front of me. Tell me why I saw about 30 cars go in from of me and many…

Don't go here. Staff is rude and incompetent. Took them six hours to fix whatever was wrong with my check engine light. They said there was only 2 cars in front of me. Tell me why I saw about 30 cars go in from of me and many people leave…

OMG! There was a time when the service was pretty good but I don?t know what happened. I was told by customer service to make an appointment in the morning- which I did. It took them 8 hours to change one tire and they didn?t even call…

I've always heard the bad stories about this place, but never actually knew it until I experienced it. I dropped off my vehicle in the morning to get a part installed. I was told they were backed up therefore it would take a few hours, I…

They didn't call me after it was finished, then said they had and left a message. Hours later I get my vehicle back. The service guy was defensive when I asked him simple questions. I payed to have the battery service and it wasn't. …

Had struts replaced on my car, and while replacing the struts, they dented the front fender of my car and insisted I get 3 estimates, to be submitted for approval from corporate HQ, which would take several weeks. Meanwhile I payed over…

I used to go to pep boys all the time and the service was great. I don't know what has happened but it's not good! I spent over $800 for some maintanence, 4tires, tune-up, oil change, rear brakes and drums. They were not able to get…

My truck was towed by roadside assistance to Pep Boys in Fayetteville. When I called to check on it I spoke to Roger, he was wonderful and when I went to pick my truck up and tow it home I was helped by everyone there..They went out of…

Just wanted to note the professional care I got at pep boys. Usually wherever I go, my dog is traveling along with me. He is a therapy animal and in general, the calmest, quietest, most well behaved and friendly to everyone. We had to make…

We bought a 4-wheeler for our son for Christmas from Pep Boys. When went back just before Christmas to buy a helmet, the problems started. The only small helmet that they had did not have a box. We asked the cashier for the box and she…

I was about to take a long trip in my car with my two kids. I wanted to get my brakes checked and my battery checked since they were 8 years old and never been serviced. They aligned my car and checked everything out and the price was…

Pep Boys is conveniently located near Kmart on Skibo Road. This is a great auto parts store with alot of products. My husband will not go to any other auto parts store. Why should he when everything you could possibly need is located under…