I do all my own work. Always have. I recently did an engine and tranny swap in my 94 accord. While doing the swap I had my ball joints and wheel bearings replaced. Pep boys of frederick, MD pressed in my new wheel bearings for me. I took…

I took my car in for brakes and a 60,000 service mile this past feb. I came back a few hours later to pick up my car and the mechanic told me cars dont need 60,000 service mile maintenance! They did not do the work and my car shakes when i…

#\r User Rating: 1 out of 5 stars\r by ChristopherC\r 04/06/2010\r \r ok i took my 93 Chevy cavalier to get a front end aliment. i got bumped in a parking lot and now it pulls to the right. i droped it off a 3:30 i went back at 7:00…

Most blatant scam in my opinion ever. I had tires installed and manager said visual inspection revealed metal fatigue in front rotors. I said what's that and he said he would shoe me. Walked back to car on lift and he pointd to lines on…

I took my car to Pep Boys because my daughter did make a couple of phone calls and according to her that was the cheapest place for brakes ( I found later that is was very expensive). They give me an estimate of $170 for the front and…

Guy name Gene E Kauffman has no idea what customer service is about . I wont use Pep boys never ever again. The previous guy that was working there was excellent , unfortunately he left and was replaced for this rude man. He should be…

A guy named Chris answered the phone. I told him that i needed a water pump ordered for my car. He seemed kind of slow when i was talking to him, and i was kind of hesitant in ordering the part …

My car went in for a simple alignment and rim installation. Due to sloppy mechanic work, they broke 2 studs removing lugs 5 days later picked up car and none of the work was done but they charged me. Returned to get the work done, took…

I do most of my own work and have bought a lot of parts and many tools from Pep Boys. Many of their products are available at different quality levels, and I have always found quality to be commensurate with price. I can cut corners with…

Finish Spellchecking Minimum required characters left: 0 (maximum 5000) \r I took my car in for a Tune-up and Pep boys came back with a list of items (worth over 1.5k dollars) that MUST be done on the vehicle, which I was very suspicious…

I went to the Frederick, MD Pep Boys because of an advertised ad about a hitch sale and installation special. They clearly had the part I needed for my Jeep Liberty at 129.00 listed on the computer (and sale ad) but when they ordered the…