Over $2000 in internal engine damage!!!!!! \r I brought my car into this shop when a piece of road debris punctured my radiator and broke the cooling fan. \r When I came to pick up my car I noticed that it was still leaking coolant so I…

I wish I could give lower rating..they screwed up electrical with my Honda car..I went to Honda dealer and they were really good and helpful.. Pep Boyz people are not even friendly as they show in their adv..I had to double the money than…

Stay away from this place. Poor workmanship and customer service. I had an alignment done here. After they had my car all day, they called at closing time that it was done. When I picked the car up, the steering wheel was way off center. I…

I made an appointment 1 week ago and I go there today for my appointment and the rude guy tells me I dont have one. I say well I just called to confirm and the guy told me I was there. Well your not here and we cant see you today. \r First…

I went to this shop for safety check for my car. After inspecting they told my struts are damaged and needs to be replaced and it will cost approx. 1200 dollars. He told if i do not replace it will damage other car parts and have other…

I should have paid attention to the Insider Pages reviews on this PEP Boys facility I read yesterday- but I thought an oil change on a weekday morning would be uncomplicated. I brought work with me - so when they estimated 1.5 hrs I was…

I brought my car here to get an oil change and plug a tire. Not only were they extremely rude and unfriendly, but they took over 3 and half hours to finish. I will never take my car here again! Please save yourself the time and hassle and…

My daughter's car had some issues. We, the parents,\r drove 6 1/2 hours to check out the car and get an appointment\r set up with Pep Boys. We called on Friday for a very\r early appointment on Saturday morning. They said to\r come in…

Have maintained my car there since they opened the store there. Very busy local place with good service. They started out only doing tires & oil repairs & brakes, then expanded into doing other work like starters, etc. Some more…

I asked about the cost to replace the muffler and exhust pipes on a 98 Honda Civic. The guy tells me it will cost between $400-900 dollars. The price at the shop next to me installed (they use quality parts) is $250. Other places charge…

I took my Saab 95 wagon in because the front brakes had locked. It turns out the brake booster had failed. Around noon, I called to see if the car was ready. They said it was almost ready, so I went over. At 3 p.m., the wheels were…

Try as I might, I can't say a single good thing about those guys. From the monkeys in the garage, to the monkey garage manager who looks and acts like his mug shot should be in the post office and stinks of cigarettes, to the idiot…

We use them for our fleet which means we have 7 cars which get heavily used in and out of their shop through the year. Good prices and good service. Once an a while they have to do a redo because a part is bad out of the box, but they…

I couldn't be more disgusted with the Pep Boys employees in Parsippany. I took a car in for a simple bearings job. They told me it would take 2 and a half hours. No problem. 5 hours later I find myself standing in the parking lot still…

This is a place which is closet to me and I always prefer to go there for all types of services. very friendly and professional staff. So no worries about the job. PROS: Everything is pro for this Pep Boys Shop CONS: Little expensive when…