I came to this place because it was affordable thinking, this is a great deal instead of paying 500 dollars for a break change at the dealership...but I guess you get what you paid for. I had to return to the shop continuously because my…

Never take your vehicle to Pep Boys, they will mess you up. I took my friend's car & my truck to service there, they drain my friend's vehicle completely & say it needs new battery. Their service people almost mess up my exhaust system by…

I had a very slow leak in my Driver's side rear tire for a week or so. So, I took my car to our local Pep boys on 2/21 to have them check it out. When we arrived first thing in the morning, they were already SWAMPED. We waited for 3 hours…

Pep boys found a nail in front tire. They said they fixed it. Upon driving home (90 miles) I noticed the left front tire was at 12 pounds. another tire at 26, another tire at 32, and the other at 30. Normal is 26 pounds.\r \r Today my…

My experience at Pep Boys was wonderful. I called this morning and asked about brakes pads they said come on down we will fix you up!\r This is a holiday weekend and they got me in and out of there very quickly. They explained future…

California chain targets DIY customers with part replacements, air compressors, creepers and repair manuals. Also sells go-carts, halogen headlights and more.

asked for alternate check, which I knew was bad because it was overcharging my car.and I told them just change alternator since i am pretty good at diagnosing the small problem. I had alternator checked at kragen and they told me that you…

Recently did 90K service at this pep boys. They said, the standard 90K service for my car is around $250. After the inspection , they called me and said, I have to change Brake drum and Brake pads, and it will cost $415 and they did not…

In a 45-minute trip to this auto parts / tire installation store, not a single employee asked if I needed help.\r \r There are probably more service-oriented businesses to be found elsewhere

I used to take my car to this place because it was nearby. However the service sucks. They messed my car up real bad one time and I had to take it to the dealer to get it fixed. The guys in the counter act like they are doing us a favor.…

I phoned the sunnyvale store, requesting a time I should arrive for a short wait for tire installation, and they said they were not busy. After I selected tires for my automobile, the price he quoted was much higher than expected, and…

"Although I purchase from pep boys often, I had a fairly poor experience with this pep boys on tire installation. When I phoned the pep boys in sunnyvale ca, they said they were not busy, and yet, after I arrived at the sunnyvale pep boys,…