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This company is by FAR the worst in customer service I've EVER dealt with. They are rude, degrading and all together unprofessional. As soon as I can I will refinance just to not deal with them.
Very rude, disrespectful, customer service .... What customer service? They call and state their name and literally demand payment without even seeing if there is a problem that they can help with. They don't offer any assistance, the…
Will be nice to accept payments over the phone...
Absolutely horrible customer service. Unprofessional, Unhelpful, Unwilling to cooperate. My car had been in an accident and was totaled. I could no longer continue to afford my car payment so I voluntarily surrendered my car. At the time…
HORRIBLE SERVICE! i had to come in to their office to pay my account CASH since they never received my check, I told them to wait a couple of days and they wouldn't, they said they needed the payment THAT day, I spoke to about three…
Rude, disrespectful and a step down from extortionists. From the receptionist to the company vice president this is the most base, low class, and unprofessional financial institution I've ever done business with. Apparently they believe…
I REALLY DON'T KNOW WHAT ARE THESE PEOPLE HERE TALKING ABOUT..I GOT A CAR LOAN HERE SEPTEMBER 2009. AND THESE GIRLS HERE WERE SO GREAT WITH ME ...I MADE MY PAYMENTS ON TIME AND TOWARDS THE END OF MY LOAND, I STRUGGLED WITH MY PAYMENTS BUT…
My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some…
My representative is Cynthia, she is very rude to the point where I was so frustrated with the things she was saying that her rudeness made me cry. We have only months left that is due on our vehicle. Every month we have paid them and some…
I WILL NEVER PURCHASE A CAR THROUGH THIS COMPANY AGAIN I HAD A DEATH IN THE FAMILY AND ONLY NEEDED A EXTRA WEEK TO MAKE PAYMENT ( I ONLY HAVE 3 MONTHS LEFT) AND THEY SAID NO SO I ASKED TO SPEAK WITH THE MANAGER AND LUPE WAS EVEN RUDER.…
I was late 1 time, just 1 time and I explained to them I was having a little difficulty making my payment. You would have thought I was 90 days late! Lupe treated me like crap! I told her I`m 2 days late, you will have it at the end of the…
I had to get a loan through this company when I moved back from New York. My ex had ruined my credit and taken everything I had and left me with nothing... This was the only place that would work with me. For the first few months they…
A-L Financial is nothing but BULL****. My account was delinquent 36 days. I spoke to Martha, (who will harass you) after explaining my arrangements to her 5 times. My car will be paid off this month and I called to let A-L Financial know…
HI MY IS JESUS CORTEZ \r I HAVE HAS NOT THING BUT PROBLEM WITH A-L- FINANCIAL AND HAPRASS BY LUPE... WHO WORK AT \r ONTARIO OFFICE. SHE DOS NOT WORK WITH YOU. \r I GET TO OFFICE TO PAY PYMT BUT OFFICE WAS COLED \r AT 4:33 LUPE DO NOT OPEN…
jessicao1398712367
My ReviewI just got a loan from them and let them know I can only pay the 3rd of the month and they did not want to change my date so I'm stuck always making late payments because that's just my pay date what am I supposed to do, they refused to…