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I am in complete agreement with most of the post's. I had been a patron of BOA for many years but wanted to support a regional bank since we moved to NC and picked BB&T. Worst mistake I ever made in banking. In just slightly over a month…
Banking with BB&T has been one nightmare after another for me... everything from duplicate charges that they refuse to remove to charging me overdraft fees when my bank account has a POSITIVE balance... and after yet another mistake, I…
I just wanted to personally thank Lisa Burch at the Garner Location; BB&T branch.\r \r After seeing some of the ratings she has received recentely...I was very shocked that anyone could be so mean to her! The experience I received this…
This is a complaint about BB&T customer service. Some weeks ago I received a phone call from them demanding that I identify myself. I did not, and asked what the phone call was about. They said, "a bank matter". I told them I did not…
I also have had a horrible experience with BB&T since I opened up account there 1 month ago. I had a direct deposit for a substainal amount and deposteid an Investment check from Fidelity drawn on Deustche Bank. The investment…
I opened an account at BB&T a couple of months ago. I had a bank check from Chase for 3000 held for 14 days which is ridiculous. My wife opened a separate account. She recently deposited her payroll check on Friday and had a 3 day hold…
The service person was not helpful. It took a long time for her to get around to helping customers (there were only two of us). We waited more than 15 minutes for her to assist one of us, I waited over 30 minutes. They did not accet a tax…
hnb179
Bad Customer Service? No way.I recently went through the drive-through at this location to deposit my paychecks with my three dogs in the car. When they sent my card and receipt back through the tube, there were three milkbones in it. Someone in there is paying…