After I read other people's review I realized Big O Trash Pick Up company is known not to pick up their trash on time and HORRIBLE customer service! I have no other option to switch company because they are the only one subscribe by my…

Big "O" Refuse has done a good job for me for over five years now... I put an entire sofa sectional on the curb with my blue can and they took it - no questions asked and without ANY additional charge. They are local and I like to do…

Big "O" Refuse has done a good job for me for over five years now... I put an entire sofa sectional on the curb with my blue can and they took it - no questions asked and without ANY additional charge. They are local and I like to do…

Service has declined tremendously over the past couple of years, with frequent missing of picking up the garbage. They have "missed" picking up our trash 3 times over the past 6 weeks, and when you call you either get no answer, or the…

I formerly wrote a poor review of this company. From that time, and after having communicated with the business manager, their service had improved significantly. The service was excellent for the past couple of years. That was until the…

We were forced to subscribe to this company by our township trustees. Our rates went up,but we were happy to be offered curbside recycling. We paid through March for trash and recycling. There was a constant mixup between what Cathy told…

AMAZINGLY HORRIBLE CUSTOMER SERVICE and POOR CUSTOMER Treatment.\r I came home from work to find my blue trash canister from Big O gone. I called the Big O the lady said yeah the garbage guy wrote up that he broke it. I live in a…

They have not picked up our trash on several occasions. This last time they haven't picked up for 2 weeks. Called them the day of pick up. The lady at the front desk said she would "send an e-mail". Whatever that means....That was…

Big O Refuse is a wonderful service because they never missed our trash service Since when i take them out every Thursday night for the Collection Service on Friday and they never missed the service I am proudly that they did their…

My comment is sort of ambiguous. We have had great service from the trash collectors. In fact,this past winter when we had deep snow, I could not get to my Big O trash container to set it at the end of my driveway. Big O dropped off a…

Here I go again they did not pickup the Last two weeks in June so I called on JUly 1 2010 and told them to come pick up the trash container and they are charging till the end of Aug. when I cancelled the the 1st of July! I am confused how…

I've lived in many different areas throughout my life, and honestly, I never thought much of trash collectors except they picked up my waste! But when I decided to retire in Newark, I spent a lot of time on my porch and saw these guys…

I have to say this, it is the day after Christmas and I had a pile of stuff outside and they took it all. Everytime I have had a little more than normal it is always gone after pick up, unlike the previous company I had. Def would rec…

I am in the process of moving and just got off the phone with Sally from Big "O". She was polite, professional, friendly and very facilitative. She went above and beyond and answered all of my questions. I read all of the reviews on…

Company is both local and good at what they do. Trash trucks dont leak like all the other trucks in Newark. Good Service and the people on the phone are there to help.