Poor customer service!!! This place use to be great but I don't want to go back any more. They will just take all of your hard earned money quick! They advertise a vet on sight at all times but I can't get a lab result from no one…

Keep seeing. Commercials. And bring back old memories took my 13year old Pomeranian there about 10 yearrs ago in pain was told by Mr Hammond he is old and dying to take. Him home and make him comfortable I would not believe. Himtook him to…

On New Year's Day, and we had an Emergency situation w/ our family dog. F.R.A.H. was the Only Vet. Clinic in the area willing to assist us. The Staff was Polite, Professional & Instantly Attentive to the issues at hand. We felt Immediately…

Worst place to take your pets! Took two perfectly healthy cats in for a tendonectomy (vs. being de-clawed). One of them died in recovery. This is a VERY rare thing for a healthy animal to die in recovery after a common procedure. They…

Delay in diagnosis, extravagant tests ordered and were told they came back "inconclusive" and additional testing was needed 7 1/2 year old beagle taken to Falls Road Animal Hospital on May 23 for increased thirst and urination. Routine…

I needed a vet clinic fast for my cat and I had the misfortune to find Falls Road Animal Hospital the closest one to me at that time. Not only that they did not make Fluffy feel better but quite the opposite while also being charged an…

She sum of the procedure agreed upon in the start ended up to be three times higher and they left me with no choice, either pay or you'll never see you dog again! Horrible experience!!! They have no regard for the animals whatsoever, it is…

Falls Road overcharges for basic services. I went in just for shots and they wanted to do all these unnecessary tests on my cat. Being a Doctor I pretty much knew all of these were unnecessary. The staff also seems pretty stupid and…

My dog has received vet care in addition to grooming and boarding at this facility for over a year now. Progressively, the customer service has declined. On my dogs last visit, it took about 30 min to get the appointment made because I…

I find it most disturbing when you see an advertisement for one price and call the animal hospital and get a different quote. I am continuously seeing spay and neuter starting at 19.99 only to be quoted 143.00. When I asked about the 19.99…

Don't go here, they KILLED MY DOG! I sent a complaint to the Vet Board in MD, and they charged one of the Vets $5,000 fine for negligent care. Honestly all of them are terrible!

I've been going to Falls Rd. Animal Hospital for 2 years and while I find the vets to be reliable for the most part, I find the people who are checking you out to be lacking knowledge and are somewhat rude. In addition, they do not give…

Falls Road is the BEST PLACE to take your pets...I will never take my pets any place else.

First time we came to Falls Road animal hospital for puppy shots it was great, a bit pricy but it offered 24 hr emergency care and we decided it would be a good idea to make it the regular vet. Second time we were not so lucky. Our dog…

I made the mistake of taking my dog elsewhere to be spayed. She was sent home that same evening with no pain medication. I was told she probably would not need it. Later that evening she kept whining, and couldn?t get comfortable, I…