From the second I stepped into the showroom, I was treated with respect by the entire staff. Years ago, I had a horrible experience with Lexus in Wisconsin and swore I would never step foot in a Lexus showroom ever again. But after…

Purchasing from Hendrix Lexus was such a great experience. I had no intention of purchasing a new vehicle. Ii had a real bad experience and time with my current vehicle. My past three vehicles were Aucra's and never expected to be a Lexus…

I never thought I could afford a Lexus until I met Walt Liebert. This man totally bent over backwards to get my wife a deal she could afford. This happened in 2008 and since then, there is no other place that I would shop for a vehicle.…

Lawrence was everything you would want in a sales associate: extremely knowledgable, friendly, helpful, paid attention to all our questions and concerns both small and large, polite and thorough. Great communication-available and…

JB at Hendrix Lexus is #1\r \r JB's attention to our needs was exceptional - next to none. He took the time to address our questions / concerns and provide us with just what we needed in getting the IS 250 we were looking for. …

I was at your location getting my RX350 - 2007 serviced and enjoying the great atmosphere when I decided to just wonder through the showroom and there was this 2011 Red RX350 that was gorgeous. I really wan't planning to trade up but I…

Buying a Lexus RX 350 was a breeze, thanks to George Stephens. He made the whole experience pleasant and easy. We are located in Raleigh, about 3 hours from Hendrick's in Charlotte, and that was no problem for them. Thanks to everyone…

I visited them today about a used IS250 listed on line for $23,999. Edmunds lists the car for just over $20,000 in "Clean" condition and $18,000 in "Average" condition. Prior to visiting I printed the CarFax from their website which…

I visited them based on an on-line price. I called ahead of time to make sure the car was there. I showed up and the sticker price was much higher than the on-line price. I started my bargaining at 10% below the internet price which the…

They try to build as much profit into dealer "add on's" and refuse to lower their prices to meet market value and other offers. The sales people play dumb when you ask a legitimate question, they try to deceive customers by not disclosing…

These are the nicest folks I have ever dealt with. Mr. Bill Aldridge, Sales Manager, could not have been any nicer or more professional. Our Salesperson, Peggy Iverson bent over backwards and jumped through fires to make sure she…

One would be really amazed by the sheer numbers of this dealer. I wanted to check out casually on a couple of brands, but ended up discovering a plethora of brand names that this dealer stocks. At any point of time, you can rest assured…