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These guys totally took care of us and got us on our way. We had a 2 1/2 hour drive to get home and discovered a leaky valve stem on our flattening tire. We pulled into Pep Boys on 21st South at 9 pm just as they were closing. They…
THEY ARE THE WORST! I WOULDN'T GO BACK IF THEY PAID ME. STAY AWAY FOR YOUR OWN SANITY. LIFE IS TOO SHORT TO DEAL WITH THESE IDIOTS! I've been into this store for service three time's and I can't believe I ever went back for the third…
My first time there I had my oil changed & the cap fell off after I left the shop, splashing oil all over the engine. I took it back & they fixed it right away. The break line went out on my other car, since Pep Boys was just down the…
I guess I deserved the bait-and-switch. I suspected that I have a failing oxygen sensor in my "brand new" (hand-me-down from wife) 1990 Subaru Legacy. Called Pep Boys and they said we'll make you an appointment for a free code pull (from…
Pep Boys turned a simple repair into a disaster, and basically destroyed my car. Worse yet, they refused to own up to any mistake, and they mocked me. \r \r Do not patronize this shop unless you want to gamble on the risk that even…