HORRIBLE HORRIBLE HORRIBLE SERVICE!! In February 2017, my car needed new mounts in the engine. These guys took 3 attempts at ordering my parts!!! 3 times i scheduled an appointment w them and went to the appointment as scheduled only to…

I took my car here and was very upset with the service. I had a flat tire and ended up needing new tires. I had to wait over 3 hours of the tires when they told me it would be an hour. I then had to go back the next day because they did…

The employees at this Pep Boys were extremely friendly and they helped us with everything we needed. They also mentioned that my alignment was off which ended up saving me some money.

They've always found the issues that needed to be fixed, they are prompt and courteous. Both my daughter and I have taken our cars to Pep Boys and never had an issue with them and everything is completed in a timely manner. They also work…

Driving from Philadelphia to a new job in Madison, my car overheated. Tow driver insisted on using Pep Boys in State College despite middling to poor expereince with several service locations in PHL - first mistake. Got water pump…

went to pep boys today service guy was ok manager spent most of time walking around would not even ask if he could help. Big problem was labor rate not even posted but seems to be around $100.00 AN HOUR .Asked to look at our blazer parts…

I have worked in both customer service and in 3 different auto body shops and Pep Boys has the worst customer service and work I have ever seen. They tend to try to get as much money out of you as possible so be cautioned if you are…

I have to say that Pep Boys really helped me out with a flat. After 45 minutes of trying to change the flat myself...I drove the car in at 4:45pm with the flat tire and asked if they could throw on my spare to get me home. I have an hour…

this is a horrible place to take your car.\r state college, pa is the worst location. service is awful. they say they take appointments, but they don't.

My Jeep broke down outside State College coming back from Pittsburg PA. I had the car towed to the Pep Boys in State College at 4:00 PM. The manager promised to look at the car the same day. Three hours later we were told that they were…

My Jeep broke down outside State College on the way to the Penn St./Temple game. I was towed to the Pep Boys in State College. The staff was very professional and helpful, they were great to us! They found the part, and knowing we lived…

I was charged $52 for a A/C diagnosis that was inconclusive. They could not fix the problem themselves [of course, having failed to even identify the problem!]. I was not told that not being able to fix the problem was a possible outcome.…

I have lived here all my life, and State College residents know NOT to take your vehicle here.\r For some reason, I did, though.\r I needed new brake pads and took it here because there was a sale.\r First, the service dept staff is…

My daughter's car would not start. She is 3 hours away from home. Friends tried to jump the battery without any luck. I googled information on line and saw Pep Boys. I called them and asked if they would mind trying to jump it for her. If…

Being a college student with my first car, I have never had to bring it in for any types of repairs. I thought I had a leak in my tire so I brought my car here and not only were they nice and respectable (I mean come on, I'm a 20 year old…