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While the employees were kind and quick to check me in for my appointment, I was VERY disappointed and shocked at the lack of time the Optometrist actually took to look at my eyes. I hadn't been to the eye doctor in over 5 years, and they…
BEWARE: Disappointing service, serious mistakes and frightening lack of competence. I was a long-time client of Cottonwood Vision but in the past three years I have watched their professionalism deteriorate, their service decline and their…
I felt the staff was very helpful. I have read the last review and fortunately I had a completely different experience. Although their prices are not the cheapest in town, their selection and the quality of glasses was much better than my…
The office staff does not listen to you as a customer. I had to give them my new insurance information 3 times. Their frames are limited and very expensive. They talk over you and they do not explain what everything is. They are more…
I would not go back. Staff gave bad information more than once. When I called to try to get some resolution, Doctor said he thought I should go elsewhere. Probably the best advice he has given great idea! If you need a good doctor and…
Overall we had a great experience. The staff was extremely friendly and they had a great selection. I went there with my wife and three kids, and we all needed glasses except for my youngest daughter. They had great prices that worked well…
When I walked in to Cottonwood for the first time their office was very crowded. I soon found out why - their service and selection was the best I had experienced in a number of years. Despite all the people in the office, I was seen on…
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My ReviewThis company filed a fraudulent claim for contacts (which I never asked for, ordered or received) with my eye insurance company when I had my exam here. When I went to get a reimbursement for ones I purchased from Walgreens, was told…