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Staff was great and everything went well when picking up the truck. The one I received was a little dirty on the inside, but it was an older truck so that can be expected. Otherwise the truck ran fine and served its intended purpose. I did…
Be sure to have them read your ending fuel tank level in front of you when you check your truck back in. When I returned mine, they told me, no need to check in, I'd receive my receipt via email. Then they proceeded to charge me for $75…
You're on the phone on hold forever, and after waiting for 1/2 hr. the idiot receptionist hung up on me. They don't play music while you're on hold either, instead it's a recording promoting how great U-haul is, and telling you a rep will…
RBP
PainfulI called and got a $187 quote for a hitch install on late model minivan. They told me they'd have to order the hitch and set an appt for the following Tuesday. On Monday they left a message that the hitch would arrive in a week or so and…